We have been satisfied clients of Benefits West for over a decade now. Judy, Justin, and their colleagues, pay attention to detail and immediately address any topics relevant to our benefit package. With them on our team, we can trust that we’ll stay informed of changing benefit regulations and savings opportunities. Their level of service is always top notch! – Human Resources Director, Port Gamble S’Klallam Tribe
Benefits West has consistently provided dependable and accurate information so that we may consider all alternatives before making important decisions about our benefit plans. Michaele and her staff can be counted on to provide quality information that is always in the best interest of the Tribe. - HR Director, Nisqually Indian Tribe
Until May 2016, I was a one person Payroll/HR department for 400 employees. I needed business partners who would become an extension of my department and help with benefit issues. Benefits West has done that and then some! I continue to be impressed with the tracking system Benefits West has in place for all issues and projects that come in to their office via phone, fax or e-mail. It’s been incredible to turn over an issue to Benefits West and know that it is going to be researched and resolved accurately and timely. Customer Service is top notch; I’ve never gotten the impression that my company issues are less important than other clients. The level of reporting we receive from Benefits West on plan costs have been informative, eye-opening and a great resource tool when considering plan design changes or budgeting requirements. I’m not sure if I’m just high-maintenance or if every client gets the weekly update calls; I like being kept in the loop and know what Benefits West is working on for us. - HR Manager, Wilcox and Flegel Oil Company
Our relationship with Benefits West just began 7 months ago, I have no words to express the gratitude we feel towards the guidance and help they have provided my team and our Tribe. Judy, Justin and their team not only have the invaluable experience and knowledge but, the quality of their work, reporting and customer service provided to us is amazing. In these past 7 months they have been so diligent in bringing us back on track that we have been able to accomplish and reach our goals we hadn't. They are constantly looking out for the Tribes best interest and making sure we are informed and make the right decisions at all times. Without a doubt it is my pleasure to recommend Benefits West! - Benefits Manager, Kickapoo Traditional Tribe of Texas
We all know that every Brokerage firm is going to say they are the most wonderful and they have the best people, products and service. We prefer to let our clients speak for us!
We wish to thank all of our wonderful clients that took the time from their busy schedules to send us these testimonials!
I have worked with Benefits West to manage our plans for over ten years. We have approximately 1,000 participants in Washington, Oregon, Idaho, Montana and Utah. Benefits West provides broker services for the following plans: Self-funded Medical, Dental, Vision, Prescription, Group Life and AD&D, Long Term Disability, Key Man Insurance, Individual Stop Loss and EAP.
Michaele and Judy are incredibly valuable partners in the management of our benefits plans. I rely on Michaele's many years of experience in the insurance industry and her sound judgement. I have great confidence in her knowledge and experience and find her to be a trustworthy partner. When Judy joined the team I was incredibly pleased with the assets and strengths she brought. Having worked for HMA/RGA for years, she brings unparalled insider knowledge of their internal processes and personnel. She is also very customer focused and she has high standards for her own work and those she works with.
The proof is in the pudding, right? Benefits West helped us switch our TPA in January 2006. This was a big, complicated project that ended up being incredibly financially lucrative for us. We saved more than 30% in the first year alone and have been very pleased with the resulting modernization of our plans as well. Because we have so many locations, which are run independently, the switch required a lot of detail work and hand holding to go smoothly. Benefits West was a tremendous help to us in this endeavor. I'd be happy to discuss this further if you would like additional information. - Director of Human Resources, Pioneer Newspapers
It is my pleasure to recommend the services of Benefits West to you. During the past year, our Human Resources and Accounting teams have worked directly with Judy Murta, VP of Benefits West. The company offers top-notch customer service. Across the board, we are always pleased with her work.
During my experience in working with Benefits West we have received excellent customer service, from the start of the transition of our benefits administration, to dealing with employee issues; Judy has been dependable, straightforward and honest. Her knowledge in working with Tribal business gave us confidence in making sure we were making the right decisions concerning our plan and billing process.
I have great respect for her as a professional and am confident that she will continue to exhibit a positive impact on our business needs. I enjoy working with Judy and am happy to be able to provide this recommendation.
If you would like to reach out to me and discuss, please feel free to contact me. - HR Manager, Nooksack River Casino
Jamestown S’Klallam Tribe and 7 Cedars Resort have been partnering with Benefits West since 2010. We have tremendous respect and trust in the Benefits West team. Over the last six years, they have proven themselves to be an invaluable strategic partner and asset to our employee healthcare plan. The Benefits West team has an exceptional grasp on the insurance world, with an in-depth understanding of self-funded plans. Their expertise in the field and their commitment to customer service is unparalleled. Judy and Justin have an abundance of awareness and understanding of the insurance world and they know how to effectively balance cost and product.
I have witnessed and experienced the value this team places on the clients and employees they serve. We continue to appreciate the opportunity to work with subject-matter experts and I am happy to recommend Benefits West without reservation. - Human Resources Director, Jamestown S’Klallam Tribe and 7 Cedars Resort
Benefits West has been part of our team for over 10 years. Always providing us with friendly, accurate and dependable service. Judy Murta is a pleasure to work with, she makes herself available to assist with any issue that may arise and is very responsive to our requests. She has a knack for anticipating what we need before we know we need it! Our relationship with Benefits West continues to grow year after year. Their knowledge about the industry and self-funded plans brings great value to our team! - Senior Vice President , Human Resources Manager Washington Federal
I have worked with Judy Murta and Benefits West since joining Port Gamble S'Klallam Tribe in 2009. In over 20 years of managing employee benefits for other companies I have worked with a number of brokers, but can honestly say that I have never worked with anyone who did nearly as good a job as Judy has done for us. I give her my highest recommendation. - Former Director of HR, Port Gamble S'Klallam Tribe
The Jamestown S'Klallam Tribe began our partnership with Benefits West in 2010. We initially encountered Judy Murta through a MLR training program at the Port Gamble S'Klallam Tribe. Our decision to switch to Benefits West was made after careful consideration and has proven to be a very good move for our organization.
We could not ask for better customer service or a more knowledgeable team. Initially we were not sure what the small size of their firm would mean for us in terms of accessibility and reliability. I can now say without hesitation that the firm's size appears to be a "plus" and that Judy is unfailingly responsive.
Benefits West led us through a transition to a new third party administrator, helped us implement MLR so that we can realize significant cost savings for Tribal employees, and recently helped us transition to a new pharmacy benefits manager. Judy's expertise, follow-through skills and strong sense of planning and organization helped these daunting changes to transpire smoothly and methodically.
If I had to do it again, I'd choose Benefits West in a heartbeat! - Former HR Director, Jamestown S'Klallam Tribe
“I became the Generalist in HR here at Nisqually Red Wind Casino over two years ago. Both Justin and Judy were key factors in my success as the main benefits administrator. They have done everything to be sure I am hooked up with the most current technological resources and contacts for our providers. They have been the “middle man” assisting me and our team members directly with claim issues, reimbursement requests and advising on all of the things that go along with a self-funded plan and some hearty benefits. They consistently assist me in providing the top notch service I and our team members expect. Very knowledgeable in tribal employer benefits and reporting. They have and continue to be a huge asset!!” - HR Generalist, Nisqually Red Wind Casino
Since starting to work here and with Benefits West representing us and our Self Funded Health plan, as well as our employee Life & Disability Insurance Company, I have to say I have been very pleased with their attention to detail and how quickly they respond to questions and concerns that may arise with our Health Benefits. They truly go the extra mile to ensure that our benefit concerns are addressed.
I would recommend seriously considering them to represent your Tribe or Business entity. - HR Director, Nooksack Indian Tribe